But PMA went further than just passively letting learning happen and assuming that it would be effective. In 2017, the organization began its first iteration of what today is called TKX, or Technical Knowledge Exchange, a structured, project-wide learning initiative that works to promote and support intentional learning as a focus of PMA’s work.
This report shares what we learned in the process of our evolution, to help others consider if and how it might benefit from implementing a learning program, or even simply taking small steps toward becoming a learning organization. The report is available in English and French.